I was a brand new patient in July and had my exam with Dr Clark. I paid for my contacts and did not receive my contacts until 3 mths later. The office staff kept telling me something different everytime I called. They were unprofessional and rude with me everytime I would call about my lenses. They even accused me of already having them and accused me of lying to them about having them. They never billed my insurance. When my insurance company called them, they said they didn't know who I was. They finally got the contacts for me and when they weren't the right brand, they refused to make it right. They refused to let me come in for a follow-up visit to see if the new contacts fit me correctly. When I wanted them to make it right, they insisted I should pay for another exam altogether. One of the office staff hung up on me when I asked her questions. They refused to answer my questions, and the doctor refused to call me back when I requested he do so. These people should NOT be in business. Don't waste your time, or hard earned money on this joke of a man and his staff.
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