We tried to contact breeders, even went to two rescue shelters, and finally contacted people who said they had rescued puppies. We had no luck. We went to Fetch & received great service. The next day we went in to buy, but first I asked about the company & puppy milling. I was told that Fetch is a privately owned company not a chain - no head quarters, no board of directors - just the owner - George Fetch. I was also told that the manager has working relations with the breeders. I like the guarantee for 3 years on the puppy. Any one can scam you, but I felt it was okay. I like that my puppy had only been there for 3 days. Two weeks later & she is a doll with a good disposition. I do wish they would give written information about the parents and the fact that they sell to anyone with money, but then again so does everyone. I liked that I could stay and interact with the puppy and take my time. Bad dogs usually have bad trainers! Even shelter dogs can be trained pretty well - so complaints are usually lack of understanding.
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