I dropped off my outboard to have it serviced. It was idling poorly. I asked for a quote before any work was done because I wasn’t sure if I wanted to invest a lot in the motor. I was told the work could be done in two weeks.
After two weeks they had not looked at my motor and it took five calls over a week and a half just to reach someone. It took six more weeks from that point for the work to be done. I was quoted a price, but was charged eighty dollars more when I went to pickup the motor. The manager said, “Eighty dollars is really not that big of deal.” I pointed out if it wasn't a big deal, then he could charge me the price I was quoted. After some arm twisting, he agreed to split the difference with me.
A few weeks after the repair I used the motor only to find out that the problem was not fixed. I'm $700 poorer, lost almost the entire summer of boating, and my motor runs just as poorly as before.. Bad experience from every aspect. You’ve been warned.
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