The photographer I got was a freelancer (which he was GREAT), it's the Baton Rouge office that freakin sucks. I called and emailed from June 2010 until Oct 2010 and only one time did someone answer the phone, and that was just today (Oct. 14, 2010)!
It will take them a YEAR to produce your flush mount album, a whole FRIGGIN year. I'll be lucky to get mine by my 1 year anniversary.
I will not recommend them to anymore.
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