Rootstok & Quade came highly recommended by The Palm House as a wonderful wedding florist, however, I have to say I was completely underwhelmed and disappointed by the flowers they delivered for our wedding, especially for the prices I paid!
The bouquets arrived already slightly wilted and my bouquet had a ribbon in a color that really did not go with my palette. The ribbon had way to much of a red undertone, rather than the plum purple it should have been. I have to mention that I gave them swatches of both the table cloths and the bridesmaid dresses, so really there was no excuse for it to be so off. If they couldn't match it, they shouldn't have used it.
The boutonniere's didn't make it past the ceremony, you can see them drooping in the pictures. I showed her a beautiful picture of unique boutonnieres with textural and floral elements, but the textural elements we received were a cheap looking, silver, iridescent leaf backing. I paid for my arrangements to be filled with ""sparkly crystals"" and was deeply disappointed to find the vases filled with a bubbly gel with nothing suspended inside. There were no loose textural blooms anywhere, like described in Kerry's plan. It was not at all the lush look I was expecting at all. I called and received no explanation as to why there were no crystals or loose textural blooms. I received an apology that simply stated, ""we are sorry you were disappointed"". However, they did create a beautiful crystal tree for us, but it looked out of place without the crystal theme carried out as it should have been. The flowers atop the vases that were filled with the ""infamous"" gel, were actually quite nice. Had it not been my wedding and had I not been expecting lush crystals and textural blooms throughout, I would have thought it was great. They were also prompt in refunding the difference in price on the things they did not deliver.
Honestly, I think something must have gone wrong or someone messed up, because I just can not believe that what we got was the vision Kerry had planned.
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