Dear Joe,
I wanted to take this opportunity to sincerely thank you and your team for the extraordinary professionalism that you showed me during the last few months.
It is rare that a company stands behind their work and their name in the way that you did when rectifying the issues I had with my bathrooms, and I am so pleased with the way that this situation was handled and resolved.
It speaks volumes to your integrity and I truly appreciate everything you did for me.
Sincerely,
Steven B. Chotin
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