I had went to a few other shops located in the area, Their customer service was not to be desired, that it is an important factor for me. When I wanted to go into to detail about the estimate they seemed annoyed, and acted as if I would not understand. I understand custom service. So they did not get my business. At Phil's not only where they more than happy to go over the estimate with me, they pointed out the key points to my actual vehicle. Not thats customer service, they got my business
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