I had my wedding in the large hall at cafe funchal. Carla, the wedding coordinator was anything but helpful, but I had already booked. she invited us to a taste testing and left the wrong time on the machine... when we got there she said we should have arrived on time when i told her the message had said we could browse the selection andwhere between 1 and 4 she said no i must have misunderstood the selection was at 12. on the day of our rehersal she booked a consultation with another couple so was unable to coordinate my wishes with the staff, my mother and i therefore had to show the staff how we wanted the center pieces, napkins, tables, how many where on each table, how many tables we needed, etc. i had intended on spending the night out with my husbands family that was down from canada for the wedding but got stuck there for over an hour after the rehersal. On the night of the event carla, who was wearing jeans and a tshirt, informed me that she had a poker tournement next door and if I needed anything I should go find her there. I was insulted right off the bat. I had expected a little more direction than that. the servers asked my mother and i if they could begin serving if they could clear the tables etc i didnt expect to have to worry about that on my wedding night i thought i was paying them so i didnt have to worry. they didnt serve icecream with my cake even though i had paid for it in my package and then carla came in and told them to shut the bar down an hour early. when i asked her why she said the dj told her he was only paid until 10... the dj who was my cousin said he had never said that at which point she started screaming at him and calling him a liar in front of everyone. she appoligised while i was on my way out but insisted that it was my cousins fault and told me she would send me a complimentry gift card which neadless to say never came. if i had known i would have paid the couple of extra dollers a plate to go some where else and have a relaxing wedding experiance. i do not intend on returning to the resturant.
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