I had a great experience with this Optical store recently. If I had only made an opinion based on some random negative reviews, I might not have found my perfect glasses. I made an appointment online easily and followed up with a phone call the day of my appointment. The Optician I spoke with was most accommodating to answer any questions and concerns and I felt it was definitely worth it, as the convenience of location and appointment options...even on Saturday....which is becoming more rare. I picked up my new beautiful Bulgari frames and progressive lenses 4 days later. Not bad at all for my prescription and lenses. If you have single vision, they can arrange same day service in some cases. Walk ins are also welcome for exams and repairs and adjustments. The extended eveing hours worked well to pick up my glasses after work. Add the fact that they are in an easy to access by public transportation, and among great shopping options....and for me....it was all a great experience. Dr. Grace is most kind and professional, as were the 2 different Opticians I worked with. Never felt insulted or at all anything but served well and professionally. I have been a medical professional for 20 years and can be very discerning; but they please me in every way. Would definitely return and recommend for anyone who wants convenience, with great frame and lense options....and what was for me, also a friendly and respecrful service experience. Stop in on a Saturday while shopping in Downtown Crossing like I did....you will love the $29.00 eye exam with coupon specials...doesn't include kilation; but they also gave me $100.00 of my total bill for glasses. I find them more than worthy of 5 stars.
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