All was good throughout the purchase process in January 2010. The staff was friendly, and we got a pretty good deal for 4 pairs of glasses. The problem began in July 2010 when the scratch coating began to wear off and the lenses became spotty. It seemed obvious to us that they were defective, and we thought they would stand behind their product. But, because we did not purchase the optional warranty, they said they could do nothing, but that we were were free to purchase new lenses. UGH! We won't be going back there.
more