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OK Sights, terrible customer service - Review by citysearch c | Williams Gun Sight Company

Williams Gun Sight Company

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OK Sights, terrible customer service 10/27/2010

I ordered a fire sight from these folks and they sent me the wrong one in the right package. I sent it back for a refund. They sent it to me a second time and accused me of putting a different sight in the package and returning the different one. What kind of customer service is that? Their packaging is generic, they don't put serial numbers on their products...is it really so impossible for them to imagine that they could have dropped the wrong sight in the right package? Is it really better practice to accuse the customer of running some sort of gun sight swapping scheme? Not only have they have left me sitting here with a $90 deficit and a sight that I can't use, they have also informed me that I am a scheming liar. I will NEVER do business with these people again. There are plenty of other sights on the market that are just as good if not better and I'll definitely take my money elsewhere from now on. more
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