My main sewer line backed up flooding the basement floor. I used the online appointment scheduler to schedule an appointment for between 5-7pm on Monday, Oct 18. I received a call at 4:45 stating that a technician would be arriving within 30-45 minutes. My technician, Jeff #2205, arrived within 30 minutes. I explained to him what happened and he examined the area and quickly gave me an estimate and possible causes. Jeff did quick work and was very professional. He also recommended tips for future maintenance
more