Jarons Furniture sells the lowest quality furniture, hence the cheap price tag. I purchased a bedroom set, which I thought was safe because it was from Ashleys, turns out it was a poor decision. I should have spent a few hundred more at Raymour and Flanigan and I would be happy today. With less than 1 year, two posts on my bed had cracks, one rail and both nightstands. I reported in on 2/3/10 which was within my warranty. The first service visit they show up with 2 new posts that are damaged! They inspect my nightstands and say they need to order replacements and have to replace my rail. So I waited 4 hours for them do do nothing! Next service visit they show up with 2 more posts, a rail and NO NIGHTSTANDS! Oh and guess what, the 2 post were damaged again! So now they wanted to schedule a third visit. By the way the guys who showed up at my house smelled beyond belief of whatever it was they were smoking before pulling up to my house. Just want you want, some grungy guys putting their dirty hands all over your $4000 mattress! Did I mention the mess the left for me to clean up, like 10,000 little tiny silicon balls from the boxes they opened. That only took me an hour to vacuum up. THANKS JARONS! So I don't hear from them, they call, I ask to inspect the post before the come so not to waist another day, they never call back. I forget about it for a month or two, finally call them and now guess what, the have two posts, they don't know if they are good enough, no nightstands because they claim I reported it after my warranty despite a printed work order from them dated before my warranty expired. So because their service guys never added it, I'm stuck with two nightstands that have cracks in them. Great! Again awesome job Jarons, you really know how to treat customers and rectify customer complaints. Oh by the way, Sam or whatever her name is that answers the phone at the Bordentown store is a real joy to speak with. So now I asked them again to inspect the posts before the schedule and appointment so that I don't have to waiste another day waiting for these idiots to show up with broken parts.
DO YOURSELF A HUGE FAVOR, SPEND A LITTLE EXTRA, BUY FROM ANY OTHER STORE LIKE RAYMOUR & FLANIGAN OR BOBS DISCOUNT FURNITURE!!!!!!!!!!!!!! I have furniture from both and have had not a single problem with quality or service. You get what you pay for.
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