These guys are by far the worst dealership I have ever tried doing business with. Poor customer service, under staffed, cheap bastards, rude and they just dont give a damn about you and how long you wait. I found a truck I have been looking for for some time, it was a perfect truck ( I was told it was owned by the owner), I will add they had very clean cars and trucks at a great price. But price isnt everything! I called 2 days earlier and spoke with a salesman, I told him i wanted to check the truck out Saturday, He said to call Friday afternoon to verify availability and schedule appointment. So anyways It was available, I drove 3.5 hrs for this truck (hoping it was what I wanted and so on). The truck was PERFECT, and the price was awesome. I arrived at 1030, test drove it and was back by 1130. So before moving forward I told them to quote me on my trade-in. So first off they quoted me $2200 less then 3 other dealers but I decided to still move forward because the truck was perfect in condition and price. So it took them 2 hrs to get me the credit application paperwork , we filled it out and waited. So we find out that they forgot to send it in when we were done so now its 2:05 and they are just sending in the paperwork. Well they close @ 3! Well 3 came and the banks hadnt responded yet and they said it takes an hr to 2 sometimes. Well that doesnt help me when Im 3.5 hrs away from home. So I wasted my whole saturday driving and sitting on my ass in their soo called wating area (4 chairs). The salesman I was dealing with was working like 4 deals at once and wasnt paying any attention to anyone. They were understaffed and the office is way too small. 5 or 6 salesman sharing 2 desks, thats crap. The owners are cheap bastards, they need a much larger lot, office and professional salesman. They didnt even offer water. No matter how perfect the truck was and how awesome the price was, I WILL NEVER DO BUSINESS WITH THESE PEOPLE. I can tell you that there were atleast a dozen other pissed off potential customers, some left when it took a sales person over 20 mins too talk to them. SCREW EMMONS MOTOR COMPANY! I hope one day they get sued or something and go out of business.
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