Note: Owner had co-workers pose as concerned potential clients email me further wasting my time in a very sketchy way. I googled this woman's name EladiaAlvarado to find that she has a website showcasing an event she did with this salon.
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Forwarded message:
eladia07 Alvarado
eladia07@hotmail
To karmaiclife@hotmail
hi
wondering if you can recommend another salon inthe area , im new to NJ and wanted to go to Haruo but now im afraid
thanks
Elle
Preface:
Please do not take my word for it. This is just my honest assessment. Form your own opinion and do your own research!
Service:
Prior to arrival, setting up an appointment with Haruo Noro salon is a hassle in itself. I'm busy throughout the day with tasks and obligations, so waiting 15 minutes for the non-English speaking receptionist (not to sound racist) to search for service prices is inexcusable. Maybe it's because I'm a business person but shouldn't they be properly trained at the very least on prices?! Recently a close friend said they raised the already inflated prices for women's cuts to $120. This is quite the norm for this salon as prices are consistently and drastically being altered regardless of customer loyalty.
Upon arrival, you will find the location to be less than stellar. The floor is riddled with hair which poses cautionary hazards and the venue is very tiny compared to salons in neighboring areas. The establishment is in a barren part of Ridgewood, New Jersey. When you walk in, don't expect to be warmly greeted at the door. Not one of the employees asked to take my coat or offer me a drink, so I sat on the couch and read a magazine. After waiting an hour after my originally scheduled time slot, I sat to get my hair washed.
During the cut Haruo seemed very rushed and busy. This made me incredibly off ease in what they advertise as a ""tranquil environment."" To see the stylist negligently parading around the salon made me incredibly nervous. When you go to a salon you want to feel stress-free from the rigors of everyday life, not weary and uncomfortable. You want the stylist to pamper and take care of you. Not to mention that I was not given a beverage throughout this whole fiasco. Maybe the owner should have a talk with him... wait he is the owner!
Business advice: Don't overbook!
While I was getting a blow out, the assistant burnt my scalp with the dryer. All this and I paid close to $300 just for a cut and color in New JERSEY!
It turned out to be nothing like the reviews I had read on this site. Which really begs to question whether the 14 some odd reviews (hmm 14 facebook friends ""like"" this) were per request by an employer.
Conclusion:
Honestly, DO NOT take my word for it. Click on the previous authors below (read the reviews below in fragmented sentences and put two/ two together hmm Non English speaking employees). Call for an appointment and speak with the unfriendly non-English speaking staff. Ask about prices and why they have been raised even for service loyal customers. Check out the venue and location. Observe the staff and stylists as they negligently walk around the establishment with no purpose or morale.
After you review this business let me know if it holds true to this statement,
""At Haruo Noro Salon clients are pampered as soon as they step through the doors. This intimate, high-end salon is encased in a luxurious space that exudes style and sophistication""
Fancy description but before you post it make sure you can deliver... Business 101
MAKE YOUR OWN ASSESSMENT!!!
If you have any questions or concerns, feel free to ask.
My email: KarmaicLife@hotmail
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