I spent good money having shoes repaired only to be treated with complete lack of respect when they did a very poor job repairing my shoe. The tip they repaired on my heel broke off after wearing it a couple of times. On the phone he said he would only discount me back $2 whopping bucks. Fine, whatever. Then my husband goes to pick them up and the guy (Mike) changes his mind because he couldn't find a ticket. Sorry guy not my problem that you can't spell or read. I have never seen such terrible customer service. People shouldn't call their customers liars and cheats. Clearly, I won't ever go back!
more