We had an excellent experience with our plumber, Mike (2388), from Roto-Roooters Boston, regarding water in our basement. He was very professional, to the point, honest, and courteous. He was there within the half day, diagnosed the problem and gave us the different options for addressing the problem, including the option to do nothing (since nothing was absolutely necessary). Since he was there, I showed him one other problem, a leak under our kitchen sink, and he repaired that in a jiffy, and even provided follow up recourse if necessary. We will call on Roto-Rooters, and even ask for Mike if at all possible, in the future.
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