This was my first purchase of firewood. I really didn;t know what to look for but when I found Neros website is was very informative. I called and left a message after hours and received a prompt call the next morning by Michelle. She was so helpful and answered all my questions. I drove up that day and purchased my wood. It was loaded into my car and Michelle explained the 3 different types of wood, how to use them and I was on my way.
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