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Delivery 3 months late, "forgotten" discounts - Review by citysearch c | HOM Furniture

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Delivery 3 months late, "forgotten" discounts 10/22/2010

Bought a futon and chair set with delivery. Half the chair was not there on delivery. Every week they promised to deliver the rest, was offered discounts due to the unbelievable delay. Today was told that they had no record of the discounts offered over the phone (get it in writing as they can't be trusted) and the delivery would be delayed by 2 weeks, "almost guaranteed." At this point they can take their damn furniture. I would rather have an empty living room than put up with being lied and condescended to. more
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