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unhappy customer - Review by citysearch c | B & B The Color Salon

B & B The Color Salon

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unhappy customer 10/13/2010

Two days ago I called B&B to ask if they had a product and asked the price. I was quoted $19. Today I went in to pick up the product and looked at the hand written price on the bottom of the product which stated $19.00. I went to check out and told the clerk I really like this product and she agreed, but then told me the total was $24.70. I looked at the bottom of the container again and yes, it said $19.00. When I told her it was $19.00, she said oh yes, but we just had to change the cost yesterday. I explained that was not legal to have a published price and try to sell it at an inflated price. Which was $5.00 more than $19.00! I did not purchase the product. Not happy. more
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