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Good and Bad - Review by citysearch c | Essential Body Works Day Spa

Essential Body Works Day Spa

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Good and Bad 10/5/2010

Took advantage of Spa Week and booked two appointments, one for me and one for my husband. My massage with Margaret was fabulous. Her many years of experience came through especially when she worked on my sciatic pain. The massage was relaxing and just what I needed. So why only 3 stars? Well, my husband's experience was not so good. He had a different masseuse who didn't realize that the massage was suppose to be an hour long. They started ten minutes late (he was on time) and then stopped ten minutes early, which meant he was shorted 20 minutes! (My husband didn't know what to expect and didn't complain because I had booked the appointment as a special treat for him. He even gave a tip, which he now regrets.) My husband said the massage was rushed and not relaxing at all. I called the masseuse afterwards and she offered to give my husband another massage at the Spa Week price. (They were extending Spa Week for everyone.) We paid for something that we didn't get. Why would we want to pay for another massage that wasn't very good, that caused us to be stressed? We are not going back. Only 2 stars for the atmosphere because this is really a no frills place. To say that it's a spa is an exaggeration. more
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