While they claim that whatever new color system they are using is the same as Framesi -- it isn't! And while when I called to explain that I had roots a different color -- and they said it would get fixed -- Joanna REFUSED! I drove there to have her ask me if I wanted her to put darker color on my hair and I kept telling her that I didn't know what she should do, I just wanted it fixed. And she claimed that I was wrong and there was no difference in my hair color! So, I have horizon stripes in my hair now -- the wrong color at the root line, the stripe where she went too far over already dyed hair and my usual color. Bottom line: she refused to fix the problem !
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