I'm WHB customer for almost 3 years - I remember one week of technical problems because of some troll abusing our virtual server. His account was terminated and since that time, everything works. I've been abusing the server' resources myself because of spam bots attacks and spam comments - WHB explained the server logs to me so I could fix the problem, add some CAPTCHA and block spam, so once again I'm happy customer, and they're happy host provider. What else can I say, fast servers, great and simple cPanel, GREAT and fast support.
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