Once the legislation was enacted which does not allow vendors to sell used mattresses, the low quality vendors used it to screw the consumer. The law DOES NOT prohibit you from satisfying the customer, but this vendor lies about the law, and hides behind his lies.
Do you want to buy a mattress from this kind of vendor? Do you want to buy a mattress which is non-returnable the minute it leaves the store? There are PLENTY of vendors who happily offer a refund if you are not satisfied. This does not mean they resell your mattress in Tennessee, one vendor even donates returned mattresses to charity.
Before you go to Mattress Gallery Direct STOP and ask other retailers about their return policy, and you will NEVER buy at Mattress Gallery Direct
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