Well, in contrast to those who "seem" to have had a bad experience, I fell in love with the Short Pump location of A Head of Hair!! From my first phone call with a million "nervous to try a new place" questions, to the moment I walked out feeling like a actually HAD a style again (you know, trying to get that "blah" feeling out of my hair), my experience was wonderful!
My stylist is Erica, and I have already been back for a trim and some new low AND highlights!! Now that was brave on my part!! But as I tried to express to her what I was trying to aim for, she was VERY patient, as I was having a hard time putting it into words myself -- she seemed to know exactly what conservative, but slightly jazzed up look I was going for!!
Erica explained exactly what she was going to do (as I asked a million questions out of nerves), and from the totally relaxing massaging shampooing to the assistant who is adorable to the front desk personnel, I cannot say how excited I am to have found this place!! My hair came out EXACTLY with the look I was aiming for, and you know how when you feel like your hair looks good, that can make everything else seem just a little bit better all the way around :-)
I have been going to the same sweet girl for probably 25 years, but her shop was closed the day my hair HAD to get a stylish "fix" for a getaway the next day, and I could not be happier that I just happened to find this salon on the internet. Now, that's a HUGE step for me and I am SOOO glad I took that leap of faith!
I am sure all of the stylists are excellent, as there were several ladies (and gents) in there getting cuts, color, etc, and they all seemed quite happy; but if you want to go see Erica and her sweet assistant (I am so sorry I cannot remember her name), then just tell them Beth M sent you their way -- you won't be disappointed!! :-)
And...ENJOY the experience of this trendy upscale salon as well as your new look!
PROS: Everything...especially being made to feel like I was the only one Erica was focusing on, even though she was quite busy that day.
The wine is definitely a plus, but too early in the day for me :-)
CONS: Well, they just don't exist.
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