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Very poor quality staff.Honest review - Review by citysearch c | Tennessee State University

Tennessee State University

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Very poor quality staff.Honest review 1/19/2010

I was blocked from registering for classes. After calling TSU for help they said that they never got my $25 application fee and they wouldn't take any money now, so you just forfeit being a student unless you come in person and find your check yourself. Isn't that their job? Anyways, I went to the Bursar's office where they told me no, we've got your $25, and they sent me on a wild goosechase to find out why I'm blocked from registering. FIVE HOURS of waiting in lines for the wrong people to help me this is what I was told: "i'm not the one to help you he is" then you go to that person and they say "go back to where you were, they are supposed to help you". No one knew who was supposed to help me. Finally the head of the department tells me what went wrong. I WAS NEVER ACCEPTED! That's right. I've got a signed acceptance letter, as well as previously had an hour counseling with my assigned advisor....um, didn't he see I wasn't accepted since HE was supposed to review, accept me, then send my info to financial aid for my loans? What an idiot! The crazy thing is this is very common at TSU! Students are sent acceptance letters when they haven't been accepted, so if you have an acceptance letter, you may still not truly be accepted. The head of this department said to go back to my advisor, you remember the guy who advised me on my classes but never accepted me as a student. That guy? Oh, yeah, when I went back to him he sent me to the dean. then the dean sent me back to him. My best help during all of this was that I had emails and tons of signed documentation. Every time I met with someone I had them sign their names to whatever notes I took of what they said. Please use this advice if you go to TSU! To wrap things up I took off 5 days of work (don't bother calling NOONE answers!) to fix these issues and I worked at TSU at least 6 hours a day to fix their problems that were hurting me (as well as hundreds of other students who mostly gave up at this point)I could start classes right? Well....I registered, confirmed my status, and paid off my balance that fin aid didin't cover. Then, 3 hours later, ALL of my aid was deleted and I was kicked out of my classes with no warning or reason. I waited in line with about 75 other students at fin aid at 8am to find out what went wrong. BTW the woman who runs fin aid comes out and yells at all the students no matter what the time (they just opened!), and her job is to chase students away-literally! The fin aid counselors are either overworked or stupid and they don't want to be bothered with fixing their mistakes. She does that everyday so don't listen to her! Don't take the appointment slips either, and hold your ground! I've met so many students who wait in line there everyday, one girl's been waiting everyday for 7 days, and they keep sending her away with an appointment the next day, then sending her away again. I saw a couple students get a call from their work that they were fired b/c they had to keep taking off to deal with fin aid. Today a guy fainted after waiting over 2 hours in line and cracked his head on the floor. If you can go to school without fin aid you will be better off. TSU has now slapped me with late fees after I honestly paid on time and to get them waived the Bursar's office said go to Fin Aid and find out what their problem is, of course, after Fin Aid refused to see me even though I was in line before they even opened! Long story short you have to do everyone else's job at TSU on top of being a student and staying on top of your things. I'm currently a student but not proud of it. I luckily got my family to pay for all of my school b/c they were sick and tired of the way I was being pushed around. It makes me sick how they treat their students, and it should be illegal to treat people like that. I don't believe in my fellow Americans being treated this way. Pros: cheap degree Cons: inept people more
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