At my last visit to this location, I saw an item within the "collectibles" cabinet that had a handwritten price on it of $25. I stated that I wanted the item however, the associate was helping another customer, so I told this person that I wanted the item and would be back to pick up the "ticket" for purchase, considering that new it runs $80-$125, as I told her. Fifteen minutes later, I go back to pick up the ticket, which had the item description on the ticket, and the price of $25. Approx five minutes later I check out, pay and head back to the collectables section to pick up my purchase. I was notified that the price I was told was incorrect, it was not $25,but in fact $125, yet the sticker reflected a handwritten price of $25. I asked to speak to a manager. This woman stated she was the manager. I asked to speak to a higher person, such as the store manager, she stated she was the only person. I said that I wanted to speak to someone at corporate regarding their unethical business practices, considering that the ticket with the price of $25 was in fact a legal contract of sale. She then said that the store was run by the LDS and that no one was at the "church" to call. I said to her she better get a corporate number because I know the LDS does have a business office, such as for their cannery. She told me to hold on, she would get it. Five minutes later she comes out and says that the store manager was coming out to talk to me. I said wait, you told me there was no one higher to talk to. Needless to say, the store manager came out and basically told me so sad, too bad, the price was wrong, and the only thing that could be done was to refund me the $25. I walked out of the store without the item I legally purchased, and without my refund. I did thought my own means, get the phone number for corporate, and was also given the number for the region manager. I did call that number, explained what had occurred at this store however, the person I needed to speak to, was not in. I've yet to get a call back. I thought the Mormons were ethical and attempted to act the way God acts howeer, now I've been shown that they are liars and encourage unethical business. Needless to say, I guess I've involuntarily given a $25 donation, without a receipt of donation. The female manager was nothing m ore than the floor manager, and she is really unethical, a liar, and sinful.
Pros: Clean
Cons: Horrible Management
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