A friend of mine was here for a facial and a piece of equipment broke and fell her face. She had a small cut and thought her nose was broken. The esthetician barely apologized and continued her facial. When my friend told the front desk they didn't seem to care about it either and charged her full price! My friend DID NOT enjoy her facial. She was in pain and was worried about what might happen next. Any working mom knows how much these rare moments are savored! This service should have been free or they should have offered another visit at no charge. Something!?! When people are spending more time thinking about where they spend their money these days salons like this should be providing the utmost in customer care! Not so and Peaches and Cream!
Cons: Whacked on the nose and still had to pay!
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