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Horrible Customer Service - Review by citysearch c | Chesley Fence & Deck

Chesley Fence & Deck

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Horrible Customer Service 1/4/2010

I called Chesley fence for a repair and they never called me back. I called them again and reiterated that a section of my privacy fence is down and I need it repaired ASAP. After calling back a third, fourth and fifth time only to hear the same excuse as to why they are not returning my calls or fixing my fence, I am finished with them. They are apparently not interested in repair jobs, only new jobs. They installed my privacy fence about 5 years ago and over 100 feet of aluminum pool fencing just 2 years ago. I am sorry I used this company, they obviously do not understand the value of keeping repeat customers happy. I will be calling another fence company to make this repair and I will definitely never recommend them to anyone. more
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