I have been going to Doctors of Women Health Center for five years. Dr Aszterbaum performed one of my surgeries and I was happy with the pre-op information and interaction with surgery schedulers. My yearly paps have also been fine. I like Dr. Aszterbaums' professionalism, she is matter of fact without being cold or abrasive.
When I was diagnosed with cancer last year Dr. Aszterbaum recommended an awesome female breast surgeon and followed up with a couple of calls to give me some encouragement. My primary care doc didn't even do that and in the haze of the shock it meant a lot!
Yes, the office can get crazy busy however I have never received attitude from reception or been surprised by a lost appointment. Have I had to wait sometimes? Yes, but not usually. With so many patients I expect appointments to run behind sometimes.
The answering service is just that, an answering service only. I agree that they are frustrating. I prefer to call back when staff is in because you will have to repeat everything anyway for confirmation with reception.
Your health is important, finding a doctor you like and respect is vital. All the best on your search!
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