""I am the Operations Manager for a large transmission remanufacturer. I spend the majority of my day on the phone with vendors or putting out fires. I wanted to let you know about my recent experience with one of your associates in the parts department. I needed a few inexpensive parts for my personal vehicle and when I called I had the pleasure of speaking to Todd Allen. Todd was not only very knowledgeable but was eager to help. He was by far one of the best experiences I have had in this industry. Todd deserves an ""Attaboy"" great job. He is an asset to your business and I hope you treat him well because of it. I will continue to love my Saab and you will always have my business. I know it is tough to find quality employees. I have sent quite a few out of the door for not holding up to my expectations of customer service. You have done great with Todd. Thank you Todd and thank you Jim Ellis Saab! Thanks, Scott Lewis""
Pros: Helpful, Friendly
Cons: none yet
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