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Very poor bedside manner, attention to detail - Review by citysearch c | Wegner, Douglas A, Md - Tucson Orthopaedic Institute

Wegner, Douglas A, Md - Tucson Orthopaedic Institute

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Very poor bedside manner, attention to detail 1/29/2010

Dr. Wegner is not very good at spending time with patients, treating them respectfully or having attention to detail. Dr. Douglas Wegner operated on my broken arm without ever having examined me (at least when I was in a conscious waking state). He never listened to my heart and lungs or even touched the arm he was scheduled to cut open prior to surgery, while I was awake. He did look at an x-ray with me. His total interaction time with me, pre-surgical office appointment and bedside prior to surgery, was about 12 minutes. I was provided with incorrect information regarding the level of anaesthesia that would be needed. I was told by his scheduling nurse that I would remain conscious with light sedation and a nerve block, and then found out 15 minutes prior to surgery that I would get full, unconscious anaesthesia with an LMA. When I expressed how this was different from what I had been told, Dr. Wegner rather menacingly and rudely contradicted me and stated firmly that I had never been told otherwise (he was not present when his scheduling nurse spoke with me and had no idea what was conveyed in that conversation). His demeanor was irritated and short when he made that statement, minutes prior to my surgery. I was called by Tucson Orthopaedic Institute three times in the 24 hours prior to my surgery with time changes. The last phone-call the morning of the surgery the nurse was completely confused regarding the scheduled surgery time, which was very un-nerving to me. I was not asked if I could arrive at the changed times...each time I was simply told when to be there. During my pre-surgery office visit, I informed Dr. Wegner that I was four years into successful recovery from opiate pill abuse. He agreed to prescribe the needed narcotic painkillers in the smallest amounts that were reasonable for pain control, and to responsibly monitor my narcotic use. I was discharged from surgery with a prescription for 50 (FIFTY) Percocet tablets. I asked to see the Dr. for 5 minutes before discharge to hear his surgical findings and ask about the large quantity of narcotics. I was informed that Dr. Wegner had ""left"". I feel I was treated like a piece of meat being moved around as rapidly as possible during the day of surgery to insure high profits. I am saddened by Dr. Wegner's disrespectful treatment of patients. I have discovered other online reviews that reflect my experience was not at all unique. Pros: got appointment same day-seems very available Cons: poor skills relating to and communicating with patients more
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