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Lowery's Candies is terrible for customer service!!! - Review by citysearch c | Lowery's Candies

Lowery's Candies

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Lowery's Candies is terrible for customer service!!! 1/4/2010

I have ordered Lowery's Candies many times for many years . . . but after this year, never again. We have moved out of Indiana and ordered early for delivery the second week of December. On the 17th, I called and they indicated their records showed the candy was delivered on December 10th . . . long story short, it's now January 4th, still no candy and no resolution from Lowery's. BTW, ordered candy from Vosges, Chicago, and it appears the local UPS person may be to blame. However, Vosges fixed the problem and promised no matter what the candy would arrive within a day and it did. Lowery's claims "old fashioned quality" - but there is certainly no old fashioned customer service. more
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