I had a hard drive go bad and decided on California Data Services to try recover it. After a week of working with them, I can attest that their service was pretty good overall. They have my official stamp of approval, a very high honor.\r
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The end result is they recovered all of my data and had it stored on an identical, but working, drive. They did it in the course of a week. I had a pretty complicated problem, since my drive physically broke down, it's not like it was some software glitch. There was some part inside that literally broke off. I was actually a bit surprised that it was possible to fix at all.
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