I came home on a Friday night to find a pool of water in my garage. It didn't take long to see the water heater was the source. On Saturday morning, I called around for help but most appointments were being pushed off to Monday, but not Roto-Rooter! When I explained that we were expecting guests on Saturday night, the dispatcher went to work and had a tech at my door in less than an hour. The tech was Jacob and he went out of his way to assess the problem, arrange for a replacement, and install it in record time. Along the way, he explained what had happened and how to avoid it in the future. Before long, hot water was at the ready throughout my house and the weekend was saved...!!! I could not have asked for a better response.
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