My husband called them in October to fix our hot tub. It is January 7th and it still does not work. They provided no updates thoughout the process. To make matters worse, they emptied the hot tub out on our steep driveway on a 20 degree day. My husband slipped on the ice and just got back from the doctor. I think that a one star rating is generous. A star implies something positive.
Cons: Timeliness, no updates throughout repair process, negligence
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