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Excellent compassion and communication - Review by citysearch c | Huntersville Animal Care Hospital

Huntersville Animal Care Hospital

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Excellent compassion and communication 1/15/2010

I am a former Vet Tech and know a few things about good pet care. My cat has been struggling with health issues his whole life.(catch 22 of working with animals. lol) I went here as a brand new client and did not tell the staff I used to be a vet tech. From the initial set up of the appointment to follow up of my pets care, the staff was excellent with their communication. I was able to schedule an appointment same day, and when I called to let them know I was going to be late due to traffic, they were able to slide me to the next open appointment. The Tech was very professional and knowledgeable, as well as personable. Dr. Johnson was very personable as well as compassionate. She was sensitive to our needs emotionally and financially and never pressured us with the difficult decisions we had before us. Our cat had some labwork done, and she called early the next morning to let us know the results, prescribe treatment, and discussed our case with the other veterinarian in case we needed to bring him back in if treatment failed. We may have to face the reality of putting our precious boy to sleep, but I know if we do, we have chosen the right people to help us with that. I see these other two reviews and know that each case is different and each Vet is different. They have their points, and I was not in their shoes, but some of the issues might be overreacting a bit. As pet lovers, we each have to find the right Vet and hospital that works for us. I have had several MD's for myself and my children in the past, and when I find one that works for me I stick with them. The same can definately apply to pet care. For myself, I'm going to hang with this one. Thanks for reading Pros: Able to get in quickly more
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