I used to go here frequently as it's just around the corner from me. I can practically walk there, but instead I now either get in my car and drive all the way over to Samy's or I go online. \r
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Why would I go out of my away to avoid this place? For starters, the staff can be rude and indifferent. One time, I waited nearly 15 minutes at the rental counter trying to get someone's attention. When finally someone did notice me they just looked at me and said, ""What do you need?"" as if I were an annoyance. Then, they told me that the rental guy was out to lunch and to come back in an hour. Sorry, but if I'm a paying customer paying the prices they charge, I expect a little more than that. \r
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There was another incident in which I asked one of the salespeople to explain some of the features of a Nikon DSLR. When I was new to the SLR world and learning about DOF and asked him to explain it to me and how to view the DOF at various F stops and I didn't understand the concept at first, he got really impatient with me and blew me off. Guess what? I bought the camera from Samy's, and they lost out on a $2500 sale because the guys at Samy's happily explained and showed me what DOF was and how to work with it. \r
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I now do photography part time and may go pro within the next year and am updating my gear regularly. If I'm in a bind and need something immediiately, I will still go there. If it's not something I need right away, I'll make the drive to a competitor or shop online. I would recommend the same for anyone thinking of shopping there.
Pros: Convenient Location
Cons: Staff and prices
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