After hours of talking to the CS they were unable to admit us to the park due to purchasing tickets on orbitz!! They could not verify our purchase even though we had a printed proof of purchase. finally the police intervened and we got into the park! The slides were not maintained well and we had bleeding raspberries and rashes all over. The water was stinky and we felt dirty. We would not recommend visiting Hurricane Harbor. Keep your family away from this place!
Pros: plenty of parking, helpful police
Cons: worst customer service, high injury risk, urinal pool water
more