I was going to leave my dog here over the holidays and then had a friend offer to watch him instead. I went in today to get back the deposit I had paid in cash and the woman working there gave me a very hard time (I had a receipt so there should have been no problem). She had no record of the cancellation in the computer system and so was skeptical that I should really get the money even though I had a receipt and had verified when I cancelled the visit. After about 10 minutes she threw the money with me without a word. I then told her they should probably fix the glitch in their computer that automatically deletes cancellations and she told me that I should go f**k myself. Given the way they treat people at this place I certainly wouldn't want to subject my dog to that kind of temper!!!
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