I am sorry that there was a lack of communication but after I spoke with Corrine and talked to her, about your concerns, she was very appoligetic. She stated she would be more than happy to give you another facial at no charge, since you had such a bad experience. \r
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I left you a voice mail three days after we had spoke on the phone. I even added, since you said you lived out of state, that if you had someone in the area that you would like to have get the service in your place that could be arranged. The offer is still good for the next time you are in town or if you have someone whom you would like to get the service. \r
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I am sorry for the breakdown in communication and for the poor service you recieved in the first place. We would love to have you come back in and, at the least, have a nice relaxing experience.\r
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Thanks again,\r
Derek
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