Yeah, I do have to agree some of reviewers opinions about the manager (Tony)... He is a little bit cold and distant. When I sent my dog for neutering and he said he would call me... And he never did... this is to compare him to the other female staffs. He is definitely colder. The other female staffs (forgot her name) greeted me with smiles and promptly called me when my cat is ready to pick up. Maybe he is more friendly to regular customers...
I never had the chance to talk with vet so I don't know...
Both my cat and dog are doing ok after neutering but I did add cone and some anesthesia so the total price is not that cheap as I like.
Pros: warm staffs but not him...
Cons: Yeah, he is a little bit cold
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