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Terrible Customer Service - will not be back - Review by citysearch c | Heist

Heist

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Terrible Customer Service - will not be back 1/11/2010

I bought a shirt here and the next day, after wearing it for one hour, I noticed the fabric had started to tear. It was clearly a defective garment. I brought the shirt back the next day, with the receipt and the tag and asked for a refund. I was told that there was nothing they could do -- no refund, no store credit. I will not be returning to this store as a result of this experience and I advise others to do the same. There are many other boutiques in Los Angeles that know the value of good customer service. Cons: Never hleard of such a ridiculous return policy more
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