My husband and I had always heard such great things about this restaurant.... We ate there for the first time 3yrs ago, and it was great! The food was sooooooo good! We decided to go back to this same one for our anniversary. What a disappointment. Their famous rice and beans was dried out, there plantains strips stale... We could have gotten over the food quality, because here in South Florida restaurants are never consistent with food quality they have more bad days than good. The thing that gets to me and really screwed up our highly anticipated night, was the treatment. The restaurant isn't packed, and our waitress is literally avoiding us, no water, she throws the food on the table, attitude. But then when she is serving and taking care of the other 3 tables next to us she is so gracious and attentive? My husband and I were crushed. We had been waiting so long to go out and enjoy the restaurant we craved so much for. And I forgot to mention we drove all the way from Fort lauderdale to Bayside Miami. What a waste! Very disappointed. She treated us so bad that we didn't want to finish our meal. We wanted to leave asap. I spoke to management, and put in a complaint. But they just looked at us, like it's not their problem. Los Ranchos has gone down hill, and has left a very bitter taste in our mouths. Don't waste your time or money. Cook some food at home, you will have a much bettter time staying at home.
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