DO NOOOOOT GO TO 300 AT CHELSEA PIERS!!! I'm a pretty easy going person who can have fun anywhere EXCEPT HERE. Probably one of the worst weekend events I've ever had. To start, it was my friends birthday so 10 of us decided to get together, have drinks and go bowling. We ended up at 300 Chelsea Piers at 9pm on Saturday night. We didn't have a reservation so they told us it would be a 2 1/2 hour wait for 2 side by side lanes to open up - understandable on a weekend though the place was not packed at all. We decided to wait at the bar upstairs. They had 1 bartender to serve a large room of people which included parties playing pool and watching sports. After the long wait for our drinks we ALL agreed that they were extremely weak and watered down. Yes, my friends enjoy drinking but for everyone to agree that there was barely alcohol in any of them especially considering they were pricey (typical high NYC prices) is ridiculous. And we weren't the only ones complaining. I heard 2 other gentlemen complain about the service and a young lady that was extremely loud and vocal about her ""disgusting mojito"" that she refused to pay for so I know it wasn't just us. We ordered food, mini sliders and quesadillas. Both dishes were just edible - basically because i didn't eat all day and was starving - they came out of the kitchen luke warm and the bun on the burgers were stale and hard as a rock (I just ate the meat and cheese). After 3 hours we couldn't take it anymore and complained to management about the slow service and extended wait for the lanes. It was to the point of being ridiculous as we watched open lanes sitting there unoccupied and still weren't being called for ours. We were starting to think the ""wait time"" was a scam so that people spend more money. Halfway through our game I decided to go outside for a quick cigarette break with my boyfriend. I had my PAID wristband on and bowling shoes and was outside for about 10 minutes without my jacket because i planned to be quick. When we went to go back in we were locked out by security. We knocked on the glass doors, pointing at our wristbands and shoes informing them we were already customers. They looked us in the face and ignored us. We watched in amazement as they let people leave and though we spoke to them nicely they weren't letting anyone in. Supposedly there was a ""security issue"" to keep some rowdy guys from entering the building but I spent 30 MINUTES in the cold, NYC winter air, missing my turn bowling without any explanation. .After the manager finally let us in (we called our friends inside from our cellphone to get someone), we were LIVID to say the least. The staff was extremely unprofessional and looked like they could care less about any inconvenience they caused. The manager then gave us stupid ""$10 off your next game"" coupons which we gave back because we will NEVERRRR go to that establishment again. Our bill was $200 for 1 game of bowling that I missed almost half of. We paid it and left and it will be the LAST time I ever step foot in that place. I highly recommend that no one go there. Go to Bowl More or Lucky Strikes for a better experience - I've been to both and had a blast for way cheaper. I will definitely be contacting their corporate office and will sign up to every review site just to warn people that this is a horrible place or at least staffed with incompetent employees who bring down the value of the location and space.
Cons: EVERYTHING
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