I was surpised by how nice the office was when I initially went into the location on NE 4th in Renton. I got my dental X-Rays and cleaning done. Before scheduling my first visit I called and asked them if they were IN-Network providers for Metlife Dental. The person on the phone told me that they were so I went in. I should have known better and just called my dental provider to double check but the lady I assumed knew who they were in-network with. At the end of my first visit they told me I have 4 cavaties which is not a big deal so i scheduled the follow up appoitnment and went in the next week. When i got in I got them filled but then they told me they missed 7 more cavaties that I had. PLEASE TELL ME HOW THEY COULD HAVE BEEN OFF BY THIS MANY ? Well after the first visit I get mail from MEtlife saying that they were not in network and had to pay $500 which really irritated me. I decided to get a new dentist which was in-network by calling metlife. Went to the new dentist and they did another set of X-Rays and said that I did not need 7 more fillings but needed 4. I had called to tell Fred Dahm that I was switching dentists and the lady at the front desk insisted that they were still in network providers for MEtlife and that she also gave me preffered pricing and that if she wanted to she could bill me out for the difference if she wanted to. I found the whole experience disgusting with the service that was provided. I would not recommend them to anyone and plan on telling my story to as many people as possible. Last thing I just got a letter in the mail from them which made me laugh.
Pros: Nice office
Cons: Please Read Below
more