When I first brought my es300 to jp importz I must admit that I was worried about what kind of work that they would do, but I figured I would give them a try and save a few $$. I am very mechanically inclined myself but had a problem that was above my head. I probably drove them crazy with all the questions I was asking but they answered them all in a professional manner. The work I had done was a 14+ hr job but Jason called to let me know how everything was going. When I came in to pick up my car Jason drove my car up on the rack so he could show me what was done and also pointed out some things that will need attention in the future. He also showed me the old parts and thorogly explained what to do to help prevent the problem from happening again. I also noticed that they thoroghly cleaned the engine of all grease and grime and the interior had also been cleaned. I have never had an auto repair place exceed my expectations until I came here. If your Lexus or Toyota is having problems, don't even bother with the stealer, this is the only place you need.
Pros: Professional,detail oriented and clean.
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