The store is filled with inventory, at times plenty of good used guns as well...along with a really nice new range- so to shoot a little or browse, its a good place to kill some tume.
However, when you actually want to BUY something and need a truly kniwledgable servvice oriented salesperon, the entire experience changes.
These guys wrote the book on curt, condescending customer service. The sales people seem more into bs'ing with their coworkers than helping buying customers work through choices as they evaluate different firearms.
It is truly dissapponiting- they could get much more business from me, which I have taken to Newington Gun Exchange with better luck, and I have to say....Cabelas gun salespeople have been the best around! They've gotten more business from me lately, have been coolecting more and in buying mode.
BMG is now across the street- hope they eat some of their lunch as well.
By the way- writing this review at 11am, having just hung up after 12 minutes on hold for a Hoffman salesperson.
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