I used Southern Connections for a few years and there are some things I would like to address:
- The ""other people"" Mr. Gainey trusted his company to were his wife and his daughter. Mr. Gainey still had the final say in the business operations. Sad that the last few years he was involved in the business, he simply stopped caring about it as much.
- To Mr. Braught: If the people Mr. Gainey employed to run his business in his absence ""let him down and destroyed his mantra and nearly the company"", then why did you hire said people to work for you when you took over?
- To Stpracecar, the gentleman that was told by Mr. Braught that ""several mechanics had been hired so that vehicle maintenance could be performed in house"": Southern Connections has always had in house mechanics on staff. (or at least since they moved their facility to the big building off the interstate)
For those of you that like using this company, then good for you. It must be the rates or a certain driver (they do have a couple of good drivers) because it certainly is not the amenities of the buses (old buses with tattered seats), the rude service you receive when calling for an estimate (Carol), or the dishonest management.
Pros: Some of the drivers
Cons: Management, the good office staff is gone
more