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watch out - Review by citysearch c | Eatman's Carpets & Interiors

Eatman's Carpets & Interiors

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watch out 1/10/2010

Watch out - high prices do not equal high quality or customer service. We are very dissatisfied with this company. Very friendly until the purchase. Our carpet began to come apart in less than a week. The company did not return phone calls; we had to call them back many times. Ultimately they said this was normal (for their carpet to begin unraveling) and therefore not under warranty. Our last carpet (from Lowe's and much less expensive) never did this. Their only offer: to sell us another carpet at a discount. I will never shop at this store again. Cons: poor quality carpet, expensive, poor customer service more
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